Findings from the survey for people who make websites, 2008

Skills and Skill Gaps

NOTE: In our skill gap analysis, we have computed the percentages of respondents who need a specific skill or group of skills, but don’t have it.

Fig. 10.1 Claimed skills

Markup, e.g., HTML, XHTML, XML

88.6%

CSS coding

85.6%

Page layout, interface design

82.2%

Image editing and production

68.7%

Usability testing/knowledge

61.3%

Graphic design

61.0%

Information architecture, wireframing, sitemapping

57.0%

Front-end programming, e.g., JavaScript

56.8%

Back-end development, e.g., PHP, Ruby on Rails, ASP

55.1%

Project management

51.4%

Writing, editing

46.9%

Accessibility testing/knowledge

46.0%

Findability/search engine optimization/search engine marketing

41.1%

Other

10.5%

As last year, there are significant skill gaps in both leading edge skills (accessibility testing and information architecture) as well as traditional skills (writing and project management). In comparing the 2008 results to the 2007 results, there is a curious dichotomy: the most prevalent skills have higher percentages than last year, and the skills with the largest gaps have even lower percentages than last year.

Fig. 10.2 Back-end programming skill gaps by age group

18 and under

15.3%

19-29

10.2%

30-44

12.8%

45-64

20.5%

65 and over

41.7%

Overall

11.8%

The two oldest age groups (45-64, and 65 and over) have the largest gaps (20.5% and 41.7%, although there is a very small number of 65 and over in this group). For the full sample, the overall gap is significantly less than last year (11.8% vs. 24.2%).

Fig. 10.3 Back-end programming skill gaps by gender

Female

32.8%

Male

9.9%

Overall

11.9%

This is a much more significant skill gap for women than men (32.8% vs. 9.9%). The gender gap as related to back-end programming is much larger than last year (2007: women 28.8%, men 23.6%), and the skill gap for women appears to be worsening.

Fig. 10.4 Back-end programming skill gaps by job title

Art Director

56.9%

Creative Director

46.9%

Designer

44.0%

Writer, Editor

35.5%

Web Designer

31.3%

Marketer

28.6%

Interface Designer, UI Designer

26.8%

Accessibility Expert/Consultant/Lead

26.3%

Usability Expert/Consultant/Lead

25.0%

Web Producer

19.9%

Educator

18.6%

Project Manager

16.7%

Webmaster, Web Master

15.6%

Web Director

14.3%

Other

10.3%

Information Architect

8.0%

Developer

3.0%

Overall

11.8%

Generally speaking, the more traditional job titles have the most pronounced skill gaps. The three largest skill gaps are for Art Director, Creative Director, and Designer. All over 40%.

Fig. 10.5 Back-end programming skill gaps by longevity in the field

Not applicable

21.1%

Less than a year

19.3%

1 year

14.3%

2 years

11.9%

3 years

11.6%

4 years

9.5%

5 years

9.9%

6 years

11.3%

7 years

10.3%

8 years

11.1%

9 years

11.2%

10 years (or more)

11.7%

Overall

11.8%

For those with less than a year in the field, this skill gap is most pronounced (19.3%). As the respondents have more years in the field, the skill gap drops to a low of 9.5% at four years, then increases to 11.7% for respondents with 10 years or more in the field. This is different than last year, where greater longevity meant a consistently shrinking skill gap.

Fig. 10.6 Front-end programming skill gaps by age group

18 and under

24.2%

19-29

14.7%

30-44

17.7%

45-64

29.6%

65 and over

46.7%

Overall

16.7%

The skill gap is 24.2% for those 18 and under, shrinks to 14.7% for those 19-29, then increases with age to 46.7% for those 65 and over. For the full sample, the overall gap is less than last year (16.7% vs. 21.8%).

Fig. 10.7 Front-end programming skill gaps by gender

Female

32.1%

Male

14.9%

Overall

16.7%

This is a much more significant skill gap for women than men (32.1% vs. 14.9%). The gender gap as related to front-end programming is much larger than last year (2007: women 26.2%, men 21.5%), and the skill gap for women appears to be worsening.

Fig. 10.8 Front-end programming skill gaps by job title

Marketer

58.5%

Designer

40.7%

Art Director

39.8%

Writer, Editor

35.1%

Creative Director

33.2%

Web Designer

30.8%

Webmaster, Web Master

30.7%

Accessibility Expert/Consultant/Lead

25.0%

Web Producer

22.2%

Project Manager

22.0%

Web Director

20.3%

Information Architect

18.2%

Other

15.8%

Interface Designer, UI Designer

15.8%

Usability Expert/Consultant/Lead

15.3%

Educator

13.0%

Developer

7.4%

Overall

16.8%

Again, in general, the job titles with the largest skill gaps are the traditional ones.

Fig. 10.9 Front-end programming skill gaps by longevity in the field

Not applicable

39.5%

Less than a year

26.5%

1 year

23.1%

2 years

17.5%

3 years

16.1%

4 years

16.3%

5 years

14.5%

6 years

15.6%

7 years

14.9%

8 years

14.6%

9 years

13.4%

10 years (or more)

15.3%

Overall

16.8%

For the most part, this skill gap steadily decreases with longevity in the field, with a slight increase for those in the field 10 years or more.

Fig. 10.10 CSS coding skill gaps by age group

18 and under

3.8%

19-29

3.0%

30-44

4.5%

45-64

7.2%

65 and over

9.4%

Overall

3.8%

This skill gap for those 18 and under is 3.8%. It decreases for those 19-29 to 3.0%, then increases with age to a maximum of 9.4% for those 65 and over. The skill gap for the entire sample is much lower than last year (3.8% vs. 22.5%).

Fig. 10.11 CSS coding skill gaps by gender

Female

7.0%

Male

3.3%

Overall

3.9%

There is a more pronounced skill gap for women: 7.0% to 3.3% for men.

Fig. 10.12 CSS coding skill gaps by job title

Writer, Editor

15.7%

Marketer

12.9%

Information Architect

9.4%

Creative Director

9.0%

Art Director

8.6%

Usability Expert/Consultant/Lead

8.3%

Project Manager

7.8%

Designer

6.3%

Educator

5.1%

Webmaster, Web Master

4.3%

Accessibility Expert/Consultant/Lead

4.2%

Other

3.8%

Web Director

3.6%

Developer

3.0%

Web Producer

2.8%

Web Designer

2.3%

Interface Designer, UI Designer

1.8%

Overall

3.9%

The two job titles with a skill gap over 10% are Writer/Editor and Marketer (15.7% and 12.9% respectively). After that, it goes from a high of 9.4% for Information Architects to a low of 1.8% for Interface Designers.

Fig. 10.13 CSS coding skill gaps by longevity in the field

Not applicable

9.3%

Less than a year

8.3%

1 year

3.8%

2 years

3.6%

3 years

3.7%

4 years

3.0%

5 years

3.1%

6 years

2.5%

7 years

3.4%

8 years

3.5%

9 years

3.2%

10 years (or more)

4.2%

Overall

3.9%

The skill gap decreases from a high of 8.3% for those with less than a year in the field, to a low of 2.5% for those with six years in the field, then increases steadily again to 4.2% for those with 10 or more years in the field.

Fig. 10.14 Markup coding skill gaps by age group

18 and under

3.4%

19-29

2.5%

30-44

3.2%

45-64

4.5%

65 and over

5.7%

Overall

2.9%

The pattern is the same as other skill areas: the lowest skill gap is with the 19-29 age group, and then increases steadily with age. The overall skill gap for the full sample is 2.9%, much lower than the 18.7% from the 2007 survey.

Fig. 10.15 Markup coding skill gaps by gender

Female

5.2%

Male

2.6%

Overall

2.9%

There’s a more pronounced skill gap for women: 5.2% to 2.6% for men.

Fig. 10.16 Markup coding skill gaps by job title

Art Director

12.7%

Marketer

10.4%

Writer, Editor

9.8%

Usability Expert/Consultant/Lead

8.9%

Creative Director

8.1%

Designer

7.1%

Project Manager

6.1%

Information Architect

4.8%

Web Director

2.8%

Web Designer

2.6%

Webmaster, Web Master

2.6%

Other

2.4%

Accessibility Expert/Consultant/Lead

1.9%

Interface Designer, UI Designer

1.8%

Web Producer

1.7%

Developer

1.4%

Educator

1.1%

Overall

3.0%

Art Director and Marketer are the only two job titles with a skill gap over 10%.

Fig. 10.17 Markup coding skill gaps by longevity in the field

Not applicable

7.0%

Less than a year

6.5%

1 year

3.3%

2 years

3.2%

3 years

2.6%

4 years

2.3%

5 years

2.7%

6 years

2.8%

7 years

2.4%

8 years

2.9%

9 years

1.7%

10 years (or more)

2.5%

Overall

2.9%

The prevalence of the skill gap shows a somewhat different pattern than the other skill areas with respect to longevity in the field. It decreases from 6.5% for those with less than a year in the field, reaches a relative low at 2.3% for people with four years in the field, then fluctuates from there, ending at 2.5% for people with 10 years or more in the field.

Discussion

Three important patterns emerged in our skill gap analysis: